Group size varies by program. Most of our trips are designed as small group experiences.

The minimum number of participants required to operate a trip is from 8 to 12 guests, and the maximum group size ranges from 20 to 24 guests, depending on the program.

You can find the exact group size for each tour in the Trip Summary section on the respective trip page.

During our trips, rooms are typically allocated on a twin-share basis. 

For solo travelers, we match them with another traveler of the same gender based on the information provided during booking.

However, if you prefer your own private space, the option to reserve an individual room is also available on most of our trips. 

If you’re traveling with a friend or partner, you’re welcome to request to share a room together — just let us know in the notes section when booking.

To secure your spot, we require a non-refundable 10% deposit of the total trip cost at the time of booking.

Final payment deadlines depend on whether domestic flights within Korea are included:

• Trips including domestic flights: remaining balance is due 90 days before departure

• Trips not including flights: remaining balance is due 60 days before departure

If final payment is not completed by the due date, your booking may be canceled and the deposit will be retained.

If a trip does not meet the minimum participant requirement and cannot operate, we will issue a full refund of all payments made — including your deposit.

International flights are not included.

Some programs may include domestic flights within Korea included in the itinerary. Please check the Trip Summary for details specific to your trip.

Guests are responsible for arranging their own international flights and arriving at the designated meeting point.

Airport pick-up and drop-off are not included.

Getting into the city is simple and efficient using public transportation. Before departure, we’ll provide step-by-step guidance to help you arrive smoothly and confidently.

We’ll always do our best to accommodate dietary needs and allergies.

In certain remote locations, options may be limited. Please let us know about any dietary requirements at the time of booking so we can plan accordingly.

Yes. Comprehensive travel insurance is required.

Your policy should cover cancellation, medical expenses, repatriation, evacuation, personal liability, and loss of personal belongings. It’s your responsibility to ensure your coverage matches your travel plans and activities.

We understand that plans can change, and we aim to be as transparent as possible. Because we make advance commitments to accommodations, transportation, and local partners, cancellation fees apply as follows:

Trips including domestic flights within Korea

Cancel more than 90 days before departure
→ Full refund minus a non-refundable amount equal to 10% of the total trip cost

Cancel 15–89 days before departure
→ 50% refund of the total trip cost

Cancel 8–14 days before departure
→ 30% refund of the total trip cost

Cancel 7 days or fewer before departure
→ Unfortunately, refunds are not available

Trips not including flights

Cancel more than 60 days before departure
→ Full refund minus a non-refundable amount equal to 10% of the total trip cost

Cancel 15–59 days before departure
→ 50% refund of the total trip cost

Cancel 8–14 days before departure
→ 30% refund of the total trip cost

Cancel 7 days or fewer before departure
→ Unfortunately, refunds are not available

Please note:

• The non-refundable deposit and all refund amounts are calculated based on the total trip cost, not the amount paid at the time of cancellation.

• Cancellations made within 24 hours of booking are eligible for a full refund, minus a 3% credit card processing fee.

• We strongly recommend purchasing comprehensive travel insurance to protect against unexpected changes.