We thoughtfully curated and designed to maintain a comfortable group dynamic, with a maximum of 14 participants.

During our trips, rooms are typically allocated on a twin-share basis. For solo travelers, we match them with another traveler of the same gender, as indicated by the gender marker on their application form. However, if you prefer your own private space, the option to reserve an individual room is also available on most of our trips. If you’re traveling with a friend or partner, you’re welcome to request to share a room together — just let us know in the notes section when booking.

You have the option to make a one-time payment or take advantage of our deposit and installment plan. To secure your reservation, a 10% deposit is required.

International flights are not included. Guests are asked to book their own flights and arrive at the designated meeting point in Seoul. We’ll share the exact meeting location along with clear instructions on how to get there from the airport.

• For cancellations made 60 days before the trip, you will receive a refund minus the non-refundable deposit, which is 10% of the total trip cost.

• If you cancel between 30 and 59 days before the trip, we will refund 50% of the total trip cost.

• If you cancel between 15 and 29 days before the trip, we will refund 30% of the total trip cost.

• Unfortunately, no refunds will be issued for cancellations made within 14 days of the trip.

Bookings made within 24 hours are eligible for a full refund, with a 3% deduction from the paid amount for credit card processing fees.

We will make every effort to accommodate your dietary requirements to the best of our abilities. However, in certain remote locations, it may be challenging to provide specific guarantees. If there are places on your itinerary where this may pose a challenge, we will notify you in advance. To ensure we can meet your needs, please inform us of any dietary requirements or allergies at the time of booking.

Traveling with Goodmate Travel requires you to have comprehensive insurance covering cancellation, personal injury, death, medical expenses, repatriation expenses, evacuation expenses, personal liability, and loss of personal property before embarking on your journey. It’s crucial to ensure that your insurance also extends to all the activities you plan to enjoy, especially if you’re an adrenaline enthusiast indulging in adventure activities. Your safety and peace of mind are our top priorities.

Airport pickup and drop-off are not included. That said, getting into the city is simple and affordable using the airport limousine bus or the AREX train. Closer to the trip, we’ll provide step-by-step guidance so you can arrive smoothly and confidently.