Our tours offer a Small Group Experience, typically with an average of 14 participants and a maximum of 20.

During our trips, rooms are typically allocated on a twin-share basis. For solo travelers, we match them with another traveler of the same gender, as indicated by the gender marker on their application form. However, if you prefer your own private space, the option to reserve an individual room is also available on most of our trips. If you’re traveling with a friend or partner, you’re welcome to request to share a room together — just let us know in the notes section when booking.

You have the option to make a one-time payment or take advantage of our deposit and final payment plan. To secure your reservation, a 20% deposit is required. The remaining 80% of the tour cost must be paid in full no later than 90 days before the tour’s start date.

 International flights are not included. Guests are asked to book their own flights and arrive at the designated meeting point in Seoul. We’ll share the exact meeting location along with clear instructions on how to get there from the airport.

For cancellations made 60 days before the trip, you will receive a refund minus the non-refundable deposit, which is 10% of the total trip cost.
If you cancel between 15 and 59 days before the trip, we will refund 50% of the total trip cost.
For cancellations made 8 to 14 days before the trip, you will receive a 30% refund.
Unfortunately, no refunds will be issued for cancellations made within 7 days of the trip.

Bookings made within 24 hours are eligible for a full refund, with a 3% deduction from the paid amount for credit card processing fees.

The Physical Rating helps you understand how active a trip will feel - so you can choose an experience that suits your body, energy level, and travel style.

Most Goodmate Travel journeys are designed for travelers with an average level of fitness. We focus on walking, exploring, and experiencing places at a comfortable pace. Some trips, however, are more physically demanding and may require extra preparation.

Physical Rating Guide

1 out of 5 · Gentle
A relaxed, easygoing journey. Think gentle walks, plenty of breaks, and no physical demands unless you choose to add them. Perfect if comfort and ease are your priorities.

2 out of 5 · Light
Includes some easy physical activity such as short walks , stairs in subway stations and light outdoor experiences. No special fitness level or preparation needed - just a normal level of mobility.

3 out of 5 · Moderate
You’ll stay active throughout the trip with longer walks, stairs, or moderate outdoor activities. A reasonable level of fitness is recommended to fully enjoy the experience.

4 out of 5 · Active
This trip involves regular, more demanding physical activity. Longer days on your feet and challenging terrain may be included. The fitter you are, the more rewarding the journey will feel.

5 out of 5 · Challenging
Our most physically demanding adventures. Expect intense activity, long days, and possibly tough conditions. This level is best suited for travelers who are very fit and enjoy pushing their limits.

We will make every effort to accommodate your dietary requirements to the best of our abilities. However, in certain remote locations, it may be challenging to provide specific guarantees. If there are places on your itinerary where this may pose a challenge, we will notify you in advance. To ensure we can meet your needs, please inform us of any dietary requirements or allergies at the time of booking.

Traveling with Goodmate Travel requires you to have comprehensive insurance covering cancellation, personal injury, death, medical expenses, repatriation expenses, evacuation expenses, personal liability, loss of personal property, and COVID-related expenses before embarking on your journey. It’s crucial to ensure that your insurance also extends to all the activities you plan to enjoy, especially if you’re an adrenaline enthusiast indulging in adventure activities. Your safety and peace of mind are our top priorities.

 Airport pickup and drop-off are not included. That said, getting into the city is simple and affordable using the airport limousine bus or the AREX train. Closer to the trip, we’ll provide step-by-step guidance so you can arrive smoothly and confidently.